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Privacy Policy

Southern Landscaping Maintenance (“SLM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or contact us for services.

1. Information We Collect

We collect information you provide directly to us when you fill out a contact form, request a quote, or communicate with us. This may include:

  • Your full name
  • Phone number
  • Email address
  • Property address or city/zip code
  • Type of service requested
  • Any additional details you provide in your message

We also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website or source
  • Device type (desktop, mobile, tablet)

 

This technical data is collected through standard web analytics tools and does not personally identify you on its own.

2. How We Use Your Information

We use the information we collect solely to operate our business and serve you better. Specifically, we use it to:
 
  • Respond to your quote requests and service inquiries
  • Schedule and coordinate landscaping services
  • Communicate with you about your project or appointment
  • Send follow-up messages related to services you have requested
  • Improve our website and the overall customer experience
  • Comply with applicable legal obligations

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.

3. Cookies and Tracking

Our website uses cookies (small text files stored on your device,  to improve your browsing experience and help us understand how visitors use our site.) Cookies we may use include:
 
  • Essential cookies— required for the website to function properly
  • Analytics cookies— help us understand traffic patterns and improve the site (e.g. Google Analytics)
  • Preference cookies— remember your settings and choices

 

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. Our cookie notice banner gives you the option to accept or decline non-essential cookies when you first visit the site.

4. How We Share Your Information

We do not sell or share your personal information with third parties except in the following limited circumstances:
 
  • Service providers— We may share information with trusted third-party tools that help us operate our website and business (such as our email platform or scheduling software). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
  • Legal requirements— We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
  • Business transfers— In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide services to you, and comply with our legal obligations. Contact form submissions and quote requests are retained for a reasonable business period and then securely deleted. You may request deletion of your data at any time by contacting us directly.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:
 
  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt out of any marketing communications from us
  • Lodge a complaint with a relevant data protection authority
 
To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
 
Business name: Southern Landscaping Maintenance
Location: Central Florida, FL
Email: hello@slm.com
Phone: (407)448-9611
Website: slm.com